Terms of service

Last updated: December 2025

Welcome to Golden Maison. By accessing or using our website (the “Site”) and purchasing our products (the “Products”), you agree to the following Terms of Service. Please read them carefully. If you do not agree, please refrain from using the Site.

1. General Conditions

Golden Maison reserves the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Site or Products without written permission from us.

2. Accuracy of Information

We strive to provide accurate, complete, and current information on our Site. However, we are not responsible for typographical errors, inaccuracies, or omissions.

We reserve the right to correct any errors and update information at any time without prior notice.

3. Product Availability & Pricing

All products listed are subject to availability. Quantities may be limited, and items may be discontinued at any time.

Prices are subject to change without notice. Golden Maison is not liable for changes in pricing or product availability.

4. Orders & Billing

We reserve the right to refuse any order.

You agree to provide accurate billing, shipping, and account information for all purchases. If we believe an order is fraudulent or unauthorized, we may cancel or limit it.

5. Shipping

We aim to ship all orders within 3–5 business days.

Shipping times may vary based on carrier delays, weather, holidays, or other factors outside of our control.

Customers are responsible for ensuring correct shipping information at checkout.

6. Returns & Refunds

We want you to love your Golden Maison order. If something isn’t right, please contact us within seven days of delivery.

Returns must be unused and in original condition.

Buyers are responsible for return shipping costs unless there was a mistake on our end.

For full details, please refer to our Return Policy.

7. Intellectual Property

All content on this Site — including product descriptions, images, branding, graphics, and text — is the property of Golden Maison and protected by copyright and trademark laws.

You may not use our intellectual property without express written permission.

8. Third-Party Services

We may use third-party providers to process payments or support the Site. These providers have their own terms and privacy policies, and we encourage you to review them.

Golden Maison is not responsible for third-party errors, outages, or actions.

9. Limitation of Liability

Golden Maison is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or Products.

All products are used at your own risk. Always follow candle safety guidelines.

10. Indemnification

You agree to indemnify and hold harmless Golden Maison, its owners, and affiliates from any claim or demand arising from your breach of these Terms or your misuse of the Site or Products.

11. Changes to Terms

We may update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of those changes.

12. Contact
For questions about these Terms of Service, please contact us at: hi@shopgoldenmaison.com.